Learn exactly how kiraya collects your personal data, where it is stored, and how it is kept secure — all clearly explained in one place.
How kiraya keeps your data secure — six key areas.
Every piece of data you send or receive on kiraya is protected with 256-bit SSL encryption — the same standard used by banks worldwide and highly resistant to compromise.
Kiraya will never sell your name, phone number, email, or any other personal information to third parties. Your data is never shared with advertisers.
Kiraya does not store your bKash PIN, bank card number, or any other payment credentials. All payments are processed directly through the payment gateway.
As a kiraya member, you have the right to request deletion of your personal data. Everything will be removed except information we are required to retain by law.
Kiraya does not collect data covertly. This policy clearly states what information is held and why — no vague language has been used intentionally.
If there are any major changes to kiraya's Privacy Policy, members will be notified at least 7 days in advance by email or on the platform — no surprises.
The purpose behind each piece of data kiraya collects, along with how long it is retained.
Some data must be retained for a defined period due to legal obligations. All other data can be deleted upon request.
Full details on how kiraya collects and protects your data.
By accessing kiraya.asia and using our services, you agree to this Privacy Policy. This policy provides a full account of how your personal information is collected, used, stored, and protected.
Kiraya believes privacy is a fundamental right. That is why this policy is written in plain, straightforward language — deliberately avoiding complex legal jargon, so you can genuinely understand what happens with your data.
In Brief: kiraya does not sell your data, share it with third parties, or retain it beyond what is necessary.
Kiraya collects two types of data — information you provide directly, and data generated automatically while you use the platform.
Information you provide directly:
Automatically Collected:
kiraya will never ask for your bKash PIN, bank card number, OTP, or password. If anyone requests this information, it is fraud.
Kiraya uses your data solely for the following purposes:
kiraya never shares your data with third parties for advertising purposes, and will never sell it to marketing companies.
Kiraya's technical security measures:
kiraya's servers are housed in secure data centers, with physical security, firewalls, and intrusion detection systems active at all times.
Kiraya may share your information with third parties in very limited circumstances and only for specific reasons:
Beyond the cases listed above, kiraya does not share your information with anyone under any circumstances. No data is exchanged with advertising companies, data brokers, or marketing agencies.
Kiraya uses cookies to improve your experience on the site. Cookies are small files stored in your browser.
You can disable analytics cookies from your browser settings. However, disabling essential cookies will prevent you from staying logged in to kiraya.
kiraya does not use cross-site tracking. When you visit other websites, kiraya does not follow you.
Kiraya does not hold on to data any longer than necessary. General policy:
If you would like your data deleted, contact kiraya support. Everything except information required by legal obligations will be permanently removed.
Kiraya strictly does not serve anyone under the age of 18. If a minor's data is collected by mistake, it is deleted immediately upon discovery and the associated account is closed.
If a parent suspects their minor child is using kiraya, they should contact support immediately. kiraya will act promptly.
kiraya does not knowingly collect, use, or target minors with advertising.
Kiraya may update this Privacy Policy when necessary. In the event of any changes:
Continuing to use kiraya after any changes have been made will be considered acceptance of the updated policy. If you do not agree, you may request to close your account.
Online service users in Bangladesh often ask one question: "Where is my data going?" It is a fair question. Many platforms write their privacy policies in ways that are difficult to read or understand. kiraya has taken a different approach.
We believe that when members are fully informed about how their data is handled, trust follows naturally. That trust is kiraya's most valuable asset.
Many people assume that paying via bKash gives kiraya full access to their bKash account details. That is not the case. kiraya only sees the number a payment was sent from or to, and the amount — nothing more. Your bKash PIN, balance, and other transactions are never visible to kiraya.
Similarly, when you pay by bank card, your card number never reaches kiraya's servers — it goes directly to the payment gateway. kiraya only receives confirmation of whether the payment was successful.
National ID or passport images submitted for KYC verification are stored on kiraya with the highest level of security. Once verification is complete, these documents are moved to an encrypted archive — accessible only for dispute resolution or legal purposes.
KYC documents cannot be accessed by kiraya staff on a routine basis. Only authorised members of the security team may access them under specific circumstances, and all such access is logged.
In the event of a security breach on kiraya's systems, we will immediately notify affected members by email. You will receive full details — what type of data was affected, what steps have been taken, and what you can do on your end.
Kiraya's security team is always prepared for situations like this. That said, we believe strong preventive measures are the best form of protection.
Your data on kiraya is truly in your hands. You can request a copy of your stored information at any time, ask for corrections to anything inaccurate, or even request that everything be deleted — and kiraya will do exactly that, except for data we are legally required to retain.
To exercise any of these rights, contact kiraya via live chat or email. The support team is ready to assist you in Bengali. kiraya wants you to play with peace of mind — focus on the game, not on your data.
Kiraya's Terms & Conditions and Responsible Gaming We also recommend reading the other policies. Together, they give you a complete picture of your relationship with kiraya.
Your rights as a kiraya member when it comes to controlling your personal data.
You can request a full copy of all information kiraya holds about you. Submit a request through support and it will be provided within 7 business days.
If you believe any of your information is incorrect or out of date, contact kiraya support. It will be reviewed and corrected.
To close your account and have your data deleted, contact support. Everything will be removed except data we are legally required to retain.
If you object to your data being used for a specific purpose, you can let us know. kiraya will take appropriate action accordingly.
If you no longer wish to receive promotional emails or SMS messages, contact support or click the unsubscribe link in any email.
You may request your data in a machine-readable format under certain circumstances.